IN STORE PICKUP

Convenient and Fast In-Store Pickup

At Swiss Sports Haus, we understand the importance of convenience and time. Our in-store pickup service allows you to shop online and collect your order at our store without the wait for shipping.

How It Works

  1. Shop Online

    • Browse our website and add your desired items to the cart.
    • At checkout, select the "In-Store Pickup" option.

  2. Place Your Order

    • Complete the checkout process by providing your contact details and payment information.
    • You'll receive an order confirmation email with details of your purchase and pickup instructions.

  3. Wait for Notification

    • Our team will prepare your order. You’ll receive a notification via email or SMS when your order is ready for pickup.

  4. Pick Up Your Order

    • Visit our store at 490 15th St in West Vancouver
    • Head to the designated pickup area and present your order confirmation and a valid ID.

Benefits of In-Store Pickup

  • No Shipping Fees: Save on delivery costs by picking up your order directly from our store.
  • Quick and Easy: Orders are typically ready for pickup within 2 hours during business hours.
  • Flexible Timing: Pick up your order at a time that suits you.

Frequently Asked Questions

Q: How will I know when my order is ready for pickup?

A: You will receive a notification via email or SMS when your order is ready.

Q: What do I need to bring to pick up my order?

A: Please bring your order confirmation email and a valid ID.

Q: Can someone else pick up my order for me?

A: Yes, they must bring the order confirmation email and a valid ID.

Q: How long will my order be held at the store?

A: We will hold your order for 7 days. If you cannot pick it up within this time, please contact us to make alternative arrangements.

Q: What if I need to cancel my order?

A: Please contact our customer service team as soon as possible to cancel your order.